Overseas Customers

Information for Overseas Customers

EU COUNTRIES

Minimum Order

£25 Sterling

Payment Methods

Credit Card using Master Charge, Visa, Solo or Switch payable in Sterling or Cheque that is payable on a London bank.

VAT (Value added Tax)

Prices in our catalogue include the UK Value Added Tax (VAT) which is payable by all EU countries UNLESS you can supply us with your VAT number. If you supply this, then 15% can be deducted from all prices with the exception of Books and Patterns which carry no VAT.

Post & Handling Charges

Orders can be sent by Small Packet Airmail if under 2kg. Airmail usually takes 4 to 7 days. If over 2kg the order is sent Parcelforce International Standard parcel taking 3 to 5 days.

If the postage will be over our standard rate of £5.00, then we will notify you to get confirmation for the extra surcharge.


EUROPEAN COUNTRIES (NOT EU)

As for EU countries except

Deduct Sales Tax (VAT)

Prices in our catalogue include the UK Value Added Tax (VAT) which is not payable in your country. Therefore please deduct 15% from all prices EXCEPT books and patterns which are not taxable in the UK. However if your order is sent to a UK address, then the tax is payable.


ALL OTHER COUNTRIES (including Canada and the United States)

As for EU countries except

Deduct Sales Tax (VAT)

Prices in our catalogue include the UK Value Added Tax (VAT) which is not payable in your country. Therefore please deduct 15% from prices EXCEPT books and patterns which are not taxable in the UK. However if your order is sent to a UK address, then the tax is payable.

Post & Handling Charges

Orders can be sent by Small Packet Airmail if under 2kg. Airmail usually 4 to 10 days. If over 2kg the order is sent Parcelforce International Standard parcel taking 7 to 15 days according to distance.


Euro, English Pounds & US Dollars

For guidance only, use the XE.com Personal Currency Assistant to see the APPROXIMATE equivalent of the UK Pound prices quoted in our catalogue, or on our web sites, to European Euro, American Dollars or other currencies.

We only accept payment in UK pounds which your credit card company will automatically arrange without extra cost.

Shipping Costs to Countries Outside the UK

If the postage will be over our standard rate of £5.00, then we will notify you to get confirmation for the extra surcharge.

Whilst most of our 8000 craft items can be shipped at very low freight cost, here are some tips to keep the cost as low as possible. Plastic Canvas sheets may be thin but can be heavy when a large quantity are shipped. Magnets may be small but they are made of metal which can be heavy, so it is best to mix them with an order of say light weight items such as feathers or floral items.

CRAFT DEPOT, 1 Orchard Way, Somerton, Somerset TA11 6JQ, England